MM markMike Mansmann

CRM Marketing Manager, Sunday River Resort

CRM email

Three dynamic sends from Sunday River’s CRM program. Each one filled itself in for the person opening it, based on what they had bought, booked or visited.

One template, three products

  1. Header with product navigation
  2. Framed hero photo
  3. Headline and offer copy
  4. Primary call to action
  5. Alternating photo and copy modules
  6. Sign-off and footer

Lead send

Time Is Running Out | Secure Your Pass Now

GoalCreate urgency to lock in the current pass price before the Wednesday midnight increase.

Who got it

  • Season pass holders
  • Multi-day ticket pack buyers
  • Sister-resort guests who visited on reciprocity

SuppressedAnyone who already bought a lift product for the upcoming season

One email, filled in for each reader

ResultResults available in conversation.

Full pass email, Play Your Way, from Sunday River
Scroll inside the phone to read the whole email.

Send two

Get Your 2025 Membership Now

GoalSell stay-and-play packages and memberships, with member benefits at two of New England’s most beautiful courses.

Who got it

  • Anyone with a tee time in the last 12 months
  • Guests of a member in the last 12 months
  • Weekly news subscribers
  • Hotel guests booked for target weekends

One email, filled in for each reader

ResultResults available in conversation.

Full golf membership email, Buy Now Use Now, from Sunday River Golf Club
Scroll inside the phone to read the whole email.

Send three

A Friggin’ Jam-Packed Weekend

GoalShare a weekend event schedule starring Donny Pelletier, Troy Murphy’s beloved Maine alter ego.

Who got it

  • All pass holders
  • Newsletter subscribers
  • Hotel guests booked within two days of key events
  • Last year’s visitors from the same weekend, give or take a week

One email, filled in for each reader

ResultResults available in conversation.

Full events email, Winter’s Still Here, from Sunday River
Scroll inside the phone to read the whole email.